Delivery and return

MOANIMO pays particular attention to the preparation of your order and the shipping of your package. Delivery is free in mainland France.

Order processing

Orders are processed within 48 business hours upon receipt of payment. Some products may require additional manufacturing time; this is indicated on the product sheet.

Shipping

We generally ship orders once a week, on Tuesdays. If necessary, shipping can be faster, 2 to 3 days after the order is processed, depending on the product purchased. Please contact us at the following address: info@moanimo.com

Delivery

We work with Colissimo from La Poste. For larger products/furniture, Moanimo reserves the right to choose the carrier. Online tracking is available. A link will be emailed to you after your order has been shipped. Delivery times are generally between 2 and 10 business days.

International delivery

Shipping costs outside mainland France vary depending on the weight of your package and the carrier. All orders from the European Union are accepted and will be delivered. If your country is outside the European Union, please contact us to discuss delivery options. Delivery times vary by country, generally between 3 and 12 business days.

Back

Products can be returned for exchange or refund within 14 days from the delivery date. Products must not be used and must be returned in the original packaging to the following address: Moani SAS – 62 rue Montorgueil 75002 Paris France Moanimo informs you of the terms of your return, you must first inform us by e-mail at the following address: info@moanimo.com Moanimo does not cover the cost of returning the product when it is a customer error or a change of decision